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Frequently answer and questions

Interbank foreign currency transactions are processed on business days between 09:00 and 17:00. The funds will be credited to the recipient's account depending on the receiving bank's transaction processing operating procedures.

When making a SWIFT international transfer, you must provide accurate and detailed information, including the recipient's name, address, account number, the recipient bank's SWIFT code, bank address, and the purpose of payment.

The processing time for a SWIFT international transfer to credit the recipient's account varies depending on the internal verification and processing procedures of the intermediary and beneficiary banks.

A 10% commission is applicable for the deposit, exchange, or transfer of damaged foreign currency banknotes—including those that are worn, torn, reassembled, stained, discolored, or perforated. This commission is utilized to cover the expenses of remitting the currency to its country of origin for replacement with new banknotes.