If your TDB Online service login password has been blocked, a new password must be generated. You may request a new password by accessing 'Having trouble logging in?' → 'Reset Password'.If you are unable to process the password unblocking and recovery remotely on your own, please contact the Bank's Customer Service center at 1800-1977. If you are calling from overseas, you may reach us at (+976) 7016-1988 or via email at [email protected] using your phone number or email address registered with the bank. Alternatively, you may visit any TDB branch in person with a valid National ID card or Passport to request password restoration.