TDB is committed to providing faster and more efficient services to its customers, with goal of enhancing customer satisfaction. One of the bank’s key initiatives in this direction was the implementation of the world-leading "Genesys Pure Cloud" system in 2022. Additionally, TDB was the first bank in Mongolia to introduce the "Service Excellence" ISO 23592:2021 standard, which was developed by the International Organization for Standardization in 2021.

Euromoney’s Asiamoney publication, a prestigious source of economic, banking, and financial news in the Asia-Pacific region, annually recognizes the best banks and financial institutions in Asia. In 2022, Asiamoney awarded the Trade and Development Bank of Mongolia the titles of "Best Corporate Bank in Mongolia," "Best Green Bank in Mongolia," and "Best Socially Responsible Bank in Mongolia." 

Each year the Mongolian Sustainable Finance Association (MSFA), the Bank of Mongolia (BoM) and the Financial Regulatory Commission (FRC) select organizations that have excelled in implementing sustainable finance practices. This year, the Trade and Development Bank (TDB) was honored with the newly introduced "Leading Organization in Gender Equality" award.

"Top organization supporting female employment"

The Trade and Development Bank has been recognized as the leading organization for promoting female employment in Mongolia’s first-ever "Good Workplace Awards".

We also participated in the “Leading Organization in Human Resources Policy” category and were honored as a highly respected organization.

The Mongolian Sustainable Finance Association (MSFA), the Bank of Mongolia, and the Financial Regulatory Commission annually recognize organizations that lead in sustainable finance. This year, TDB was named the “Featured Sustainable Finance Bank of 2021” for its outstanding contributions to promoting sustainable finance practices.

Each year, Visa International Corporation honors the top commercial banks that stand out in issuing high-quality Visa cards, providing excellent service, and handling the most transactions.

In celebration of the 95th anniversary of the banking sector in Mongolia, we are proud to share that we continue to receive prestigious awards. For the second time, we have been honored with “Best Sub-Custodian Bank of Mongolia” award by the Global Finance magazine.

TDB is honored to be named the Best Commercial Bank of Mongolia for 6th year in a row by the UK based Global Banking and Finance Review magazine. The Global Banking & Finance Review Awards are highly respected and involve detailed research and analysis of banks and financial institutions around the world, recognizing those that deliver consistent, high-quality service.

Trade and Development Bank of Mongolia has received the “Standard of Stability” award by the Euro-Asian Banking and Finance Association.

 We are proud to share that we have been focused on training our employees, preparing specialized environmental and social risk analysts and educating our customer about environmental and social responsibility.

 In 2017, Visa International awarded Trade and Development Bank’s Gold Credit Card with payWave technology as “Best Product Innovation of the Year”.