What should I do If my TDB Online service is expired?
When your service is expired, select your renewal period and enter your login password afterward your service will be extended. There is no fee for renewal.
You can also go to the nearest branch of our bank with your identification ID.
How to set up OTP application on your mobile?
Download and install the OTP app from the Playstore, App Store, and AppGallery. To configure, you need to enter Serial Number and Activation Code.
The activation code for the OTP application will be sent to your email address which registered with your bank or a text message to your mobile phone.
The serial number of the OTP application is written in the contract..
If you forgot your serial number, you can call 1800-1977 from the bank-registered phone number or e-mail address and send an e-mail to [email protected]. If you forgot your activation code, you can go to the nearest branch with your ID or password and get it again.
/Please check your previous email as the activation code will be sent to your email address when you first sign up for the service./
What is OTP and how to use it?
The OTP application is a one-time password generator application and is used for transactions over 5 million MNT through the TDB Online Plus service. Generate a transaction password from the OTP application when making a transaction. A one-time password generated by OTP lasts 36 seconds.