What should I do If I block/forgot my TDB Online login password?
You can also go to the nearest branch of our bank with your official letter to authorized employee of the organization.
You should send your official letter to [email protected] by e-mail registered with the bank.
What should I do If I block my TBD online login password?
You can also click on the "Recover Password" button, enter your user name, bank-registered e-mail address and CAPTCHA code then click on the "Continue" button. Then, without closing the window, enter the 6-digit activation code received by e-mail and click on the "Recover Password" button.
You can also go to the nearest branch of our bank with your official letter to authorized employee of the organization.
You should send your official letter to [email protected] by e-mail registered with the bank.
How to set up OTP application on your mobile?
Download and install the OTP app from the Playstore, App Store, and AppGallery. To configure, you need to enter Serial Number and Activation Code.
The activation code for the OTP application will be sent to your email address which registered with your bank or a text message to your mobile phone.
What is OTP and How to use it?
The OTP application is a one-time password generator application and is used for transactions through the TDB Online Plus service. Generate a transaction password from the OTP application when making a transaction. A one-time password generated by OTP lasts 36 seconds.
How long it takes to transfer funds by standard international transfer?
Usually international transfers are done within 1-3 working day.
What should I know when I make international transfer?
Information of recipient should be in English. When you make transfers to China, you have to attach the copy of Chinese Characters.
When I made a transaction to "Turiin San", there appeared an error "it is not time for this transaction" What should I do?
Transactions to "Turiin San" can be done only during working hours of ……………....
What is the IBAN number of your bank.
We do have the SWIFT code which is TDBMMNUB, bank address: 14210 Sukhbaatar district, 1st khoroo, Ulaanbaatar Mongolia. If you do not know the IBAN number please contact 1800-1977 or get the IBAN number by using TDB Online.
Could I get cash from my account in branches with my driver license or enquiry of my identification ID?
You can get services in branch only by using ID or passport.
Can the interbank transfers with other currencies be done instantly?
Interbank transfers in different currencies are not processed instantly. A transaction executed before 15:30 will be transferred to recipients account 1-2 hours later, and if the transaction is executed after 15:30, it will be received in next working day.