Is an interbank transfer can be done directly?
Transaction with amount of under MNT 5 million is to be executed and transferred to the beneficiary’s account instantly. Transaction with over 5 million MNT that is done before 15:30 will be transferred to receivers account in 1-2 hours later. If this kind of transaction is done after 15:30, it will be done on the next working day.
How to get more detailed information about mortgage loan by 8%?
Please visit www.tdbm.mn and get the information from section "Retail"
How to get more detailed information about salary loan?
Please visit www.tdbm.mn and enter retail banking>loan>salary loan.
How to know the balance of my loan?
Please contact account managers of TDB bank's branches.
How to know whether the monthly payment of my loan is charged from my account?
If you are registered in TDB online service, you can check your balance statement. You can contact Account Managers TDB branches.
Top Up Menu?
You can choose your operator by accessing the “Payment -> Telecommunication” menu of TDB Online service.
How to pay a bill in TDB Online service?
You can pay a bill by accessing the “Payment” – “Bill registration” menu of the TDB Online service.
How to withdraw cash without a card?
You can access the TDB Online service's “Cash Withdraw” menu by placing your QR code at the top of the cash withdrawal section at the ATM.
How do I make a transaction when it appeared an error "Unable to make this transaction, please contact the bank"?
You should call 1800-1977 or / 70161988 from abroad / or write an e-mail to [email protected] by phone or e-mail registered with the bank and get advice.
What If I forgot my username and registered e-mail address?
If you forgot your user name, you can call 1800-1977 from the bank-registered phone number or go to nearest branch of our bank with your identification ID. If your registered e-mail address has changed, you need to send a request to change your e-mail address to [email protected].