You can make online purchase with domestic E-merchants which accept TDB cards. If you making an online purchase from International web site, you have to have a international visa card of TDB. 

You can come to any branch of TDB with your ID and have your pin code reset. If you are abroad, please send an email to [email protected] from your registered email address and have your pin code reset.

You are able to get the new pin code of your card from TDB Online. 

First of all, you should phone (976) 70161988 number and block your card for a while. If you can not make a phone call, please send an email to [email protected]. According to International Visa Card Rule, a retained card can not be given back to the customer, so please send mail to [email protected] from your registered email address in our banking system and request a new card to be issued.

If you are in Mongolia
As soon as you find out that you have lost your card, please contact Customer Information Center at phone number 18001977 and block your card. You can also come to any branch of TDB with your ID and block your lost card. If you are a TDB online service user, you can block and unblock your card accessing your online account.

Usually international transfers are done within 1-3 working day.

Information of recipient should be in English. When you make transfers to China, you have to attach the copy of Chinese Characters.

Transactions to "Turiin San" can be done only during working hours of ……………....

We do have the SWIFT code which is TDBMMNUB, bank address: 14210 Sukhbaatar district, 1st khoroo, Ulaanbaatar Mongolia. If you do not know the IBAN number please contact 1800-1977 or get the IBAN number by using TDB Online. 

You can get services in branch only by using ID or passport.

Interbank transfers in different currencies are not processed instantly. A transaction executed before 15:30 will be transferred to recipients  account 1-2 hours later, and if the transaction is executed after 15:30, it will be received in next working day.