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Frequently asked questions What is the period within which foreign remittance can be done?
Foreign remittance is reached by the recipient within 1-3 days.
What information is needed to receive payment from abroad, if I have an account with your bank?
The bank address including name, swift code, city, country and related correspondent bank address should be provided to the transferring party. Since that information is available on TDBM web site’s foreign remittance page, you don’t need to come into the bank.
In addition, the recipient’s name, his/her account number, if there is no account, personal ID number should be provided.
How does foreign remittance compare with Money Gram?
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Comparison |
Money gram |
Foreign remittance |
| 1 |
Time |
10 minutes |
1-3 days |
| 2 |
Fee |
Relatively high.
However only paid by transferring person.
|
Relatively low.
However differs depending on the intermediary banks’ fees.
|
| 3 |
Recipient |
Individual |
Individual, or legal entity |
| 4 |
Recipient’s information |
Recipient’s name |
Recipient’s account number, or personal ID number if no account |
| 5 |
Transferring party |
Individual |
Legal entity, or individual |
| 6 |
Currency |
Only USD |
USD, GBP, EUR, CNY, KRW, RUB, JPY, CAD, CHF, AUD, NZD, HKD |
| 7 |
Maximum amount of transfer |
Up to USD 10 000 |
No limit |
What should be done if I decide to return the payment after the transfer has been done?
Return to the bank where the transfer was done with your request and pay cash or non-cash commission.
Is there anything I should bear in mind when making a foreign transfer?
- Recipient information should be in English.
- In case of CNY’s transfer, the recipient’s name in Chinese characters is compulsory.
- If the cash payment transfer is in KRW, CAD, AUD, NZD, an additional fee of 0.6% is charged.
- If the cash payment transfer is in RUB or HKD, an additional fees of 1.5% is charged
International MoneyGram
What should I bear in mind when transferring and receiving money through the money gram service?
To transfer money:
- You don’t need to have an account with the bank or be a credit card holder
- Don’t forget your personal ID
- You need to fill in the transfer application
- Remember to inform the payment receiver of the Money Gram reference number
To receive payment:
- You should have received the reference number from the person transferring payment
- You need to fill in the payment receiving document
- After producing the reference number you can collect the full amount of transferred money without a fee
- Don’t forget your personal ID
How long does it take to transfer?
The service is offered by over 75,000 service points in over 170 countries worldwide. The payment receiver is able to collect the transferred amount in cash ten minutes after it has been sent.
Is the transfer message free?
Yes. You can send a ten-word message free of charge when you are transferring money through Money Gram.
Further information about our products and services is available at:
2013-04-17
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